The IQOS 2.4 Plus holder uses HeatControl™ technology to ensure a consistent taste and duration of every HEETS tobacco stick. The holder has vibration alerts (holder vibrates to signify the beginning and end of the experience) and a bright LED display for clear vieweing in day and night conditions. For the best experience, use the IQOS 2.4 Plus pocket charger and IQOS 2.4 Plus holder. For use exclusively with HEETS tobacco sticks.

Suitable for: IQOS 2.4 Plus

Dimensions:

Diameter: 14.42 mm Height: 92.27 mm

IQOS™ Holder

How do I use IQOS?

Remove your charged IQOS Holder from the IQOS Pocket Charger.

Insert a stick into your IQOS Holder, tobacco-side down.

Press and hold the IQOS Holder button for two full seconds until the IQOS Holder vibrates and the button LED starts to blink.

When the IQOS Holder button LED glows solid white, you can enjoy your experience.

When the IQOS holder button LED goes off, the experience is over.

Now that your experience is complete, you will need to pull up the cap of your IQOS Holder.

You can now remove the used stick. Finally, place the Holder in the Pocket Charger to prepare it for its next use.

How do I charge IQOS?

It takes about 90 minutes to fully charge the IQOS Pocket Charger from an electrical outlet.

The Pocket Charger does not require a full charge to work, but if the pocket charger is fully charged you may use the holder for up to 20 time

How do I clean my IQOS?

Remember to clean your IQOS Holder regularly.

After removing your IQOS Holder from the Pocket Charger, completely separate the cap from the IQOS Holder.

Insert the IQOS Holder's body into the IQOS Cleaner long brush until it stops.

Gently clean using a twisting motion.

Insert the IQOS Holder's cap into the IQOS Cleaner short brush until it stops and gently clean using a twisting motion once more.

Sometimes a part of a stick will remain stuck in your IQOS Holder cap. To remove it, you will need to pull out the cleaning hook from your IQOS Cleaner long brush.

Insert the cleaning hook into the Holder's cap, then clean using a twisting, up-and-down motion.

Gently tap both sides of the IQOS Holder's cap to loosen and release any remaining tobacco fragments.

Be sure to wash the IQOS cleaning brushes periodically by rinsing them in water and leaving them to dry completely.

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Shipping & Delivery Policy

✔️ Order before 12 midnight are eligible for next day delivery.

✔️ Delivery 7 Days a Week except public holidays.

✔️ We make every best effort to ship your order by noon on the next working day. An emergency situation or severe weather condition may cause delay in the shipment.

✔️ Customers can choose standard or expedited delivery. Additional fees will be notated on the checkout depending on the service chosen.

✔️ Company does not ship "signature required". Customers are responsible to have someone available to receive items when shipped.

✔️ Company is not responsible for any lost or damaged items during the shipping process.

✔️ Pre order Items have different delivery dates and you can find it on the products description page.

✔️ Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed. Shipping fees are non-refundable. The original shipping fee will be deducted from your refund.

✔️ Courier will handing your delivery when you provide your Emirates ID / Passport and pay total invoice amount.

✔️ You must be over age of 18 to place an order. If you are underage and you place an order, you will lose your money, guaranteed.

    Delivery Charges

    ✔️ AED 30 standard delivery charges if order is less than AED 700.

    ✔️ No delivery charges / free shipment if order total value is AED 700 or above.

    ✔️ AED 50 for same day delivery or expedited delivery for Dubai only if order is placed before 2pm.

    ✔️ Unless otherwise stated shipping promotions are for Standard shipping only. 

     

    Warranty

    • Our products feature a 2-day Warranty regarding factory faults
    • IQOSHeetsDubai.com warranty serial number must be provided in order to proceed.

    Returns

    • A refund or exchange can be claimed within 2 days of buying of the product. The claim will become void after that period.
    • In order to claim the refund or return, the item must be returned in an unused and new condition packed in original factory packing.
    • All Items sold cannot be returned unless.
      • - Factory Defects
      • - Packaging Mistakes

    Refund

    You will be acknowledged the receipt of your item via email once we receive it. On inspection of the item, you will be informed about approval or rejection of your refund via email. In case of approval, your refund will be processed via bank transfer or cash in some cases. In case of rejection, same products will ship back on your shipment address.

    Exchanges 

    Only defective or damaged items are exchanged.  To exchange with the same item, send us an exchange request on warranty@iqosheetsdubai.com 

    Exclusion

    The following are NOT covered and are excluded from this warranty:

    • Tanks 
    • Accessories in general - Coils, Batteries, chargers, replacement glass etc.
    • Please remember, IQOSHeetsDubai.com warranty covers only factory defects. Any misuse, scratches, drop signs, misuse of batteries or chargers will void the warranty immediately.

    IQOSHeetsDubai.com is not responsible for

    • Abuse of any kind
    • Dropping the device
    • Scratches
    • Force Majeure
    • Items opened by another party
    • Items covered by another warranty
    • Products with repair attempts by someone other than IQOSHeetsDubai.com authorized service personnel
    • Injuries of any kind resulting from use regardless of circumstance
    • Issues and damage resulting from 3rd party (non IQOSHeetsDubai.com) software
    • Issues arising from alterations or modifications
    • Products with missing or defaced serial numbers.

    E-Juices

    No refunds. No returns. Taste is too subjective. Many e-liquids that some find amazing, others dislike, so we cannot offer refunds or returns simply because you do not like the taste of an e-juice. We apologize for this in advance.

    Due to the fact that we cannot ascertain if e liquids have been doctored / tampered with we are not able to accept returns of any e liquids whether they are unopened, unused or remain sealed unless we have sent you incorrect liquids in your order. 

    Indemnification

    The user shall agree to defend, indemnify and hold IQOSHeetsDubai.com harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

    Common Sense

    Misuse, If an item if damaged because You didn't know how to operate it/maintain it or you were "learning" it's obviously not covered in any warranty , Vape gears aren't a new Fridge or a TV set or a new mobile phone as their life span completely dependant on your knowledge base and whether you know the specs and the capabilities of these devices or not , Vaping in general is a hobby and you are expected to watch reviews / read tutorials and you research before placing an order .

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